Our Commitment
Last updated October 22, 2026
Before you call, it is fair to know exactly what is being promised. Four things, each one about this service rather than about anybody else’s work.
Someone answers, at any hour
The phone is covered 24/7, including weekends and holidays, because that is when most of these calls actually come in.
Free to you, start to finish
This service is free to the homeowner. You are never invoiced by this site — the only money that changes hands is between you and the contractor you hire.
Local crews who carry their own paperwork
Every contractor on the other end of this line is independent, holds what Georgia requires for this work — which in some trades is a licence and in others a registration — and serves Augusta and the towns around it. Ask to see it, and the insurance certificate with it.
One call fixes a bad match
Should the match go wrong, one more call puts you in touch with a different contractor. No fee, no form, no explanation needed beyond “that one did not work out”.
What is not being guaranteed here
These are commitments about a connection, not about construction. The contractor is an independent business and the job is their contract with you — so get the scope, the price and any workmanship guarantee from them, in writing, before work starts.
The full disclaimer is on the disclaimer page.